Compare supported Windows 10 and Windows 11 editions, N versions, feature differences, upgrade paths, and hardware requirements.

Use Task Manager, MMC snap-ins, System Information, Resource Monitor, System Configuration, cleanup, defragmentation, and Registry Editor.

Use the Windows navigation, networking, disk, file, informational, policy, and system-repair commands listed for 220-1202.

Configure Control Panel and Settings options for devices, applications, networks, security, accounts, accessibility, power, privacy, and personalization.

Configure domains and workgroups, shares, firewalls, IP settings, wired/wireless/WWAN/VPN connections, proxies, network profiles, paths, and metered links.

Use macOS application packages, system folders, security and backup practices, preferences, cloud/continuity features, Disk Utility, Terminal, FileVault, and Force Quit.

Use Linux file, filesystem, package, network, information, editor, configuration-file, component, and root-account tools.

Install applications using compatible system resources, operating systems, distribution methods, and impact assessments.

Install and configure cloud email, storage synchronization, collaboration applications, identity synchronization, and licensing assignments.

Compare physical, physical-access, biometric, least-privilege, Zero Trust, identity, multifactor, SSO, PAM, MDM, DLP, IAM, and directory security controls.

Configure Defender, Firewall, accounts, Windows Hello, permissions, UAC, encryption, domains, Group Policy, security groups, home folders, scripts, and folder redirection.

Compare WPA2, WPA3, TKIP, AES, RADIUS, TACACS+, Kerberos, and multifactor authentication.

Identify current malware types and use recovery, EDR/MDR/XDR, endpoint, gateway, education, and reinstallation methods.

Compare phishing variants, physical social engineering, common cyberattacks, business email compromise, supply-chain attacks, and vulnerable-system conditions.

Apply the ordered CompTIA malware-removal process for a small office or home office.

Apply encryption, password, firmware, user, account, administrator, AutoRun, and unused-service hardening controls.

Apply encryption, locks, profiles, patches, endpoint controls, locator/wipe/backup tools, failed-login limits, MDM, BYOD, and profile requirements.

Compare physical destruction, wiping, formatting, recycling, third-party certification, and regulatory/environmental requirements.

Secure router management, firmware, filtering, placement, UPnP, screened subnets, wireless settings, guest access, ports, and forwarding.

Configure trusted installation, patching, plug-ins, password managers, certificates, privacy data, synchronization, filtering, proxy, secure DNS, and feature controls.

Troubleshoot BSODs, degraded performance, boot and shutdown failures, services, applications, memory, USB resources, instability, missing OS, profiles, and time drift.

Troubleshoot application launch, close, update and installation failures, performance, OS updates, battery, reboot, connectivity, and rotation issues.

Troubleshoot unofficial sources, developer/root access, malicious or spoofed apps, traffic, performance, usage, connectivity, advertising, fake warnings, behavior, and data leakage.

Troubleshoot network denial, alerts, altered or inaccessible files, unwanted notifications, update failures, pop-ups, certificates, redirection, and browser degradation.

Use ticketing, asset inventory, CMDB, procurement, warranty, licensing, incident, SOP, onboarding/offboarding, SLA, and knowledge-base information.

Apply rollback and backup plans, sandboxing, change requests and types, schedules/freezes/windows, impact and risk analysis, approvals, implementation, review, and acceptance.

Implement full, incremental, differential, synthetic-full, overwrite, alternative-location, testing, frequency, onsite/offsite, GFS, and 3-2-1 practices.

Use ESD, grounding, power, component handling, cable management, antistatic, regulatory, lifting, fire, eye, and respiratory safety practices.

Use safety documentation, proper disposal, temperature, humidity, ventilation, dust controls, UPS devices, and surge suppression.

Apply incident response and volatility, licensing/DRM/EULA, NDA/MNDA, regulated data, retention, AUP, compliance, and splash-screen concepts.

Use appropriate appearance, language, attitude, listening, sensitivity, punctuality, focus, conflict handling, expectations, documentation, follow-up, and confidentiality.

Identify common script types, automation use cases, and risks involving malware, configuration, and resource handling.

Use RDP, VPN, VNC, SSH, RMM, SPICE, WinRM, and third-party remote tools with appropriate security.

Explain AI application integration, appropriate-use and plagiarism policy, bias, hallucinations, accuracy, private/public deployment, data security, sources, and privacy.